Terms and Conditions

By purchasing from Milkteanco, buyers agree to the following terms and conditions: 

  • Buyers are responsible for handling any duties and taxes incurred. 

  • Buyers agree and understand that standard letter mails are shipped without tracking and that estimated dates of arrival are NOT guaranteed.

  • Buyers agree that replacement of the following products that are purchased without tracking will NOT be provided if lost during transit.
    • Stationery and accessories items such as bullet journals, phone grips, washi tapes, keychains, sticker book, embroidered pouch, etc.
    • Commissioned Artwork (unless requested otherwise, commissioned works are always shipped with tracking.)
    • Custom Items 

  • Milkteanco is not responsible for loss or delayed mail, unless purchased with tracked shipping. 

  • No refunds or exchanges are provided at Milkteanco. However, if you have an issue with your order, please reach out to us. We are always happy to help. 

  • The purchase of any Milkteanco product does not provide the purchaser with any copyright interest or other intellectual property right in the product.