Shipping & Returns

Due to COVID-19, all online orders may be significantly delayed. Please allow up to 3-4 weeks of delay before reaching out! 

• It is highly recommended that you select tracking shipping option.
• All orders are shipped via Canada Post or Chit Chat from Kitchener, Ontario.

ESTIMATED PROCESSING TIMES:
• The time we need to prepare an order for dispatch normally takes 5-8 business days.

ESTIMATED STANDARD LETTER MAIL DELIVERY TIMES [WITH COVID DELAY]:
• Canada: 3-30 Business Days 
• US: 15-50 Business Days 
• International: 30-70 Business Days

We are doing our best to speed up our processing time, and we highly appreciate your understanding that once your order has been shipped out, Canada post is working tirelessly to get your orders to you! Your patience is greatly appreciated! 

The seller is not responsible for lost mail or delayed shipping, unless purchased with tracking. 
Thank you for your understanding.

We do not accept returns or exchanges. But please contact us if you have any problems with your order, and we will be more than happy to help! :)

CONTACT 
info@milkteanco.com